FAQ

Frequently Asked Questions (FAQ)

📦 How long does shipping take?

We ship all orders within 1–3 business days.
Processing Time: Orders are processed within 1–3 business days after payment is confirmed, and delivery typically takes 5 to 10 business days across the U.S. via trusted freight or parcel carriers.

You’ll receive a tracking number as soon as your order is dispatched.

🚚 Shipping & Delivery – $3.99 or Free over $99
At GlamourStride, we’re committed to delivering your order safely and efficiently across the U.S.

Here’s how our shipping works:

✅ Flat Rate Shipping – A simple $3.99 shipping fee applies to all orders under $99.
✅ Free Shipping – Orders over $99 qualify for free shipping automatically.
✅ Fast Delivery – We use trusted carriers to ensure your order arrives on time and in excellent condition.
✅ Tracking & Updates – You’ll receive tracking information as soon as your order ships.

💡 Why isn’t it always free?

To keep prices fair and transparent, we charge a small flat rate on smaller orders. For larger orders over $99, we’re happy to cover the shipping cost for you.

🧾 What payment methods do you accept?

💳 Card & Digital Payments Accepted
At GlamourStride, we accept the following secure payment methods:

✅ Visa
✅ Mastercard
✅ American Express
✅ PayPal
✅ Apple Pay

Your order will be processed as soon as payment is confirmed.

📩 For any questions, feel free to contact our support team at contact@glamourstride.com.

❗ What if my item arrives damaged?
Every order is carefully packed and insured, but if your product arrives with visible damage, please:

Take photos of the damage immediately

Refuse the delivery if damage is severe

Contact us within 48 hours at contact@glamourstride.com

We’ll resolve the issue quickly with a replacement or refund.

✅ What’s your guarantee policy?

Your satisfaction is our top priority. That’s why every order is backed by our 100% Satisfaction Guarantee:

💰 30-Day Money-Back Guarantee

 If you're not completely satisfied with your purchase, simply return it within 30 days for a full refund — no questions asked.

📍 Where do you ship from?

We ship from U.S. and Asia-based warehouses to ensure fast, reliable delivery. Inventory may ship from different regions depending on your location and product availability.

💬 Can I speak to someone before ordering?
Absolutely. Our team is happy to help.
Contact us at contact@glamourstride.com, and we’ll get back to you within 1 business day.